Almost half of consumers have abandoned a prescription at a pharmacy because it was too expensive

ROCKVILLE, Maryland., October 30, 2018 / PRNewswire / – Almost half of consumers have given up on a drug prescribed by their doctor because it was too expensive, according to a survey released today by DrFirst, the nation’s leading provider of e-prescribing and drug management solutions. medication for patients. At a time when the federal government is pushing for various measures to make prescription drug prices more transparent to consumers, the national survey found that 73% of consumers would switch pharmacy if they knew it would save them money. money on a prescription.

According to the results, as little as $ 10 savings would encourage 38% of those questioned to change pharmacy. If the savings amounted to between 11 $ and 25 $, nearly 70% of them would choose another pharmacy. The survey results are consistent with recent studies that found a strong correlation between drug costs and treatment adherence, or the likelihood that patients will follow treatment prescribed by their doctor. A 2017 Truven Health Analytics-NPR health survey found that 67% of patients who did not fill their prescriptions in the past 90 days cited high costs as the reason.

Most Doctors Don’t Share Price Information
With medication adherence being a critical factor in the long-term health of patients, physicians are under increasing pressure to discuss costs with patients when writing prescriptions. Yet, according to the survey, less than half (44%) of consumers say their doctor has advised them on drug costs or offered less expensive treatment alternatives. Even fewer (41%) said they had received advice from their doctor or pharmacist on possible savings coupons or had a prescription filled at a cheaper pharmacy. Respondents’ willingness to switch pharmacy to save money indicates that such advance notice of prescription costs, coupon options, or lower cost pharmacies would be very helpful.

Tackling high drug prices and increasing price transparency is a priority for the Trump administration and Congress, which recently passed two bills banning drugstore gag clauses on drug prices. The legislation allows pharmacists to tell customers when they could save money by paying for a prescription out of pocket instead of using insurance and paying their copay amount. The results of the DrFirst survey, however, indicate that participants would like to be informed of drug pricing options before collecting prescriptions.

“Physicians should be aware that even a $ 10 The price difference influences the behavior of patients when it comes to filling prescriptions, ”said G. Cameron Deemer, president of DrFirst. “The survey highlights the desire of patients to have price information in advance, before going to the pharmacy. To reduce prescription dropouts and improve health outcomes, physicians should actively participate in this conversation at the time of prescribing so that the physician and patient can jointly decide on the best drug option.

DrFirst’s industry-leading benefit verification system myBenefitCheck℠ allows physicians to access the actual cost of medications prescribed to a patient before they leave the physician’s office. DrFirst was the first to launch this feature in October 2015. Since then, DrFirst has processed nearly 20 million benefit and rate claims on behalf of physicians and patients nationwide, and is today a leader with the broadest coverage in the market. Patients benefited from an average saving of $ 110. Overall, patients have achieved savings of up to $ 5,365 during the life of a prescription (including refills). In addition, myBenefitCheck has helped prescribers avoid over 30% of unnecessary prior authorizations in order to get patients on treatment faster. Currently, over 330 EHR solutions use myBenefitCheck.

Investigation Details
Respondents to the online survey of 200 consumers were almost evenly split between men (50.5%) and women (49.5%). Eighty-seven percent said they had health insurance. The largest age group represented was 25 to 34 (27%), followed by 35 to 44 (23%) and over 54 (23%). Respondents were screened for filling at least one prescription in the past year. They tend to be heavy users of prescription drugs. Sixty-two percent said they fill a prescription once a month, while 23% do so once every 3 to 4 months, and 14% fill an order every week.

To learn more about DrFirst’s myBenefitCheck, please contact [email protected].

About DrFirst
DrFirst, the leading national provider of e-prescribing and medication management solutions, enables healthcare industry stakeholders to use comprehensive, real-time data and connectivity to increase their patient safety ratings, their efficiency and profitability. Today, more than 170,000 healthcare professionals and over 60% of electronic health record (EHR) providers depend on innovative software solutions from DrFirst to improve clinical workflows, accelerate secure collaboration within the care team of a patient and achieve better health outcomes. The company’s integrated technologies include its award-winning electronic prescribing platform, the most comprehensive medication history available, clinically specialized secure messaging, as well as patient medication adherence monitoring and benefit verification. Additionally, DrFirst pioneered Electronic Prescriptions for Controlled Substances (EPCS) and is considered the industry standard for providers nationwide. For more information, please visit or contact us @DrFirst.

DrFirst media contact:
Lisa Tchernikoff
Amendola Communications
[email protected]


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